Don't be mislead by the name -- don't pop in and ask for
Marion. Most likely you will still end up getting help
from Dotty. The store was called Marion's when the
Hottensteins arrived on the scene eighteen years ago.
The popular store is owned and operated by Tom and Dotty Hottenstein and you will generally find them close to the front door
ready to help with any needs, from a sleeve of vacuum cleaner bags
to in depth information on why you should walk out with a nice new
The friendly knowledgeable couple has owned the store since 1994.
The sales floor occupies more than 2,300 square feet and is well
stocked with vacuums and sewing machines to fit any pocketbook.
What you don't see is the 2,300 square feet below that make Marion's
a triple-decker of activity. The space upstairs is used for weekly
sewing classes where friends come to learn, socialize and create the
"It's important that we have a lot of space for people to experience
sewing, embroidery, and quilting, so the upstairs space is critical"
said Dotty. "While our lifestyles have changed and people tend to
sew less to make clothes, they still loves to sew and be creative.
People today really enjoy quilting and embroidery, it has become a
very popular pastime for folks of all ages and we feel that is
important to help them with that passion."
The area downstairs provides ample space for inventory to back up
the sales staff's daily activity as well as to allow plenty of space
to perform repairs on sewing machines and vacuums.
"It is important today that when a customer comes in and gets
excited about what they want, we need to have the item on hand, so
they can walk out with it," Tom said. "And no matter what the
quality of the products out there, we know we need to have a
dedicated shop area to make timely repairs and the space downstairs
allows us to do accomplish the goal."
Dotty and the staff at Marion's have one common goal. The
team strives to help people choose the right piece of equipment to
fit their lifestyle and they want to be the customer's first choice
for products, services and learning.
"We are proud of our quality vacuum cleaner lines, like Miele and
Sebo, and we recognize that we need to offer a wide variety of
canisters or uprights and related supplies to fulfill people's needs
and lifestyles," Tom said.
"It is important that we sell machines," he said, but it is "more
important that we know how to treat people and we enjoy helping
people to solve a problem or learn a new sewing skill."
"We are family and we like to think of our customers as part of our
extended family," Dotty said.
So stop in today at Marion's Sew & Vac and see why this family-owned
operation continues to grow year after year.